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Difficult
Conversations: How to Discuss What Matters Most
by Doug Stone, Bruce Patton, & Sheila Heen
The best book on what causes and what assists
difficult conversations. Covers business situations as well
as personal ones. Offers great tools to help you successfully
have that difficult conversation with anyone.
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Fierce
Conversations: Achieving Success at Work & in Life,
One Conversation at a Time
by Susan Scott
Susan Scott defines fierce as "robust, intense, strong,
powerful, passionate, eager, unbridled" and that's exactly
what she encourages and teaches in this great book on using
conversations as profound tools for success.
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Crucial Conversations: Tools for Talking When Stakes
are High
by Patterson, Grenny, McMillan & Switzler
A great resource for learning the skills of effective conversation
when emotions are high and disagreement is the issue.
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Crucial Confrontations: Tools for resolving broken
promises, violated expectations, and bad behavior
by Patterson, Grenny, McMillan & Switzler
Another awesome resource from the authors of the previous book.
This one focuses more on holding people accountable and effectively
dealing with others when they don't follow through on their
agreements.
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How the Way we Talk can Change the Way we Work: Seven
Languages for Transformation
by Robert Kegan & Lisa Lasko Lahey
A great book that delves into language as a tool for personal
and organizational effectiveness.
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The
Seven Principles for Making Marriage Work: A Practical
Guide from the Country's Foremost Relationship Expert
A guidebook to making marriage work based on substantive research.
Filled with examples and exercises to enrich and strengthen
your marriage or other primary relationship. A world apart from
your typical self-help relationship book.
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